Reviews

June 2017
thank you for all your organisation & support
thank you for all your organisation & support

On behalf of Macmillan and CRUK, I would like to thank you for all your organisation and support for the recent Pharmacy Cancer Update event. 

We have had fantastic feedback. Please extend our thanks to your catering staff too.

- Dr Jane Aitken - GP Macmillan Facilitator
May 2017
Nothing was too much trouble for you
Nothing was too much trouble for you

Thank you so very much for all your help over the past year, enabling the South West Region Trefoil Guild to hold a successful day for the annual meeting and the Riviera International Conference Centre. 

Nothing was too much trouble for you and your friendly manner was much appreciated. Please extend my thanks to the staff in all areas, who were so helpful and happy to assist us. You all made our day! 

- Val Sewell - Trefoil Guild
April 2017
A huge thank you to both you and your team
A huge thank you to both you and your team

I just wanted to say a huge thank you to both you and your team. We thoroughly enjoyed ourselves at the Riviera and I'm sure I'm safe to say Torquay did too!

Any feedback from you guys would be great, I hope everything was left at a standard you were happy with and that we didn't put you off having us again!

We will be in touch soon surrounding future dates.

- Ben Edwards - Gin Festival
Excellent attention
Excellent attention

It is with some pleasure that I wish to advise you of the excellent attention we have received recently from Ms Georgia Parker, Ms Viki Thompson and their teams when assisting with the planning and arrangements for our annual meeting. Viki has always been very helpful and is, amongst local conference organisers, quite legendary with nothing (ever) fazing her; I am delighted to find that Georgia is proving a very worthy successor since taking over from her.

I should be grateful if you would convey my appreciation to your chef who should also receive mention for the very prompt service of an excellent lunch, and with whom I shall consult later this year to determine next year's menu.

- Dr Richard Ebrey - Provincial Grand Secretary
They were a delight!
They were a delight!

I attended the Quilters Guild Conference held at the Riviera Centre this past weekend and would like you to pass on my thanks to all the 'floor staff' who worked this weekend. They were a delight! Their friendliness and willingness to help and answer question contributed to a wonderful weekend. 

- Linda Bilsborrow
March 2017
You lot in Torquay are really quite special
You lot in Torquay are really quite special

A few words to say THANK YOU!

You looked after me and my team in a first class way.

I know that we are rude, disrespectful, politically incorrect, ill tempered and ill mannered but you rose above our churlishness to shine radiantly and shed light...

Oh to hell with all of that!

Thanks mate! Welcome to the team!

I have worked with some great event managers in my time, but you lot in Torquay are really quite special.

- Michael Matthews - AV Co-Ordinator for Rotary 1100
Thank you to you and your team
Thank you to you and your team

I just wanted to say thank you to you and your team for helping to make this year's regional championships a success.

I know there were a couple of unexpected challenges during the weekend, but you dealt with them all calmly and professionally and could not have done any more for us. 

I look forward to working with you again next year.

- Sue Oldfield - West England Brass Band Association Secretary
February 2017
We would like to return again
We would like to return again

Very many thanks to all the personnel on your team that were involved with our transmission of Question Time from the Riviera International Conference Centre last week. Everyone was particularly helpful which always makes our day go with a swing! 

Question Time viewing figures are excellent this series, reflection our current political situation, the shake-up that's happening in our domestic politics in Westminster and Europe in particular, apart from the result of the US elections! Our Radio 5 coverage and now social media postings also promote a healthy amount of audience. 

We would like to return again in the future and in the meantime hope you enjoy the enclosed picture of David! Many thanks again and best wishes from all the team. 

- Karen Davies - BBC Question Time
November 2016
Thank you and your team
Thank you and your team

On behalf of the Companions of Devonshire Provincial Grand Chapter, I would like to thank you and your team at RICC for your organisation of our event on Saturday. The event ran smoothly and efficiently and, according to the feedback we have received, all who attended enjoyed their day in Torquay. In particular, the meal was highly praised; as was the service by the waiting team.

- Tony Parker – Provincial Grand Scribe Ezra
A huge thank you to you
A huge thank you to you

A huge thank you to you and your brilliant turn around, catering and support teams.

Another action packed day with lots of interesting new challenges(from our side!) but most importantly our morning FE guests and PM staff seemed to have a wonderful day.

Please do pass on our thanks and appreciation to all your team members who help make this day go so smoothly.

Be back in touch no doubt for 2017 in due course... 

- Louise Knight Buckle - South Devon College Day of Celebration
Evening a huge success
Evening a huge success

I just wanted to say a massive thank you to you and the team for yesterday. You all helped to make the evening a huge success. 

- Pippa Craddock - Director of Marketing & Development at Paignton Zoo - Rhino Auction
October 2016
We had a wonderful evening
We had a wonderful evening

On behalf of the four Lodge Masters can I please say thank you so much for all the help you gave in the period leading up to and during the evening of the event.

We had a wonderful evening from an audience point of view and the performers said that they all felt well looked after and had enjoyed the evening.

Would you please pass on our thanks to the catering staff who provided us with what was an excellent meal, well delivered.

- Simon Wills - Lodge Masters Cabaret Night
A great success for us all
A great success for us all

Just to say thanks again for all of your help and support with our recent event – it was a great success for us all.

- Sarah Aston - Emotional Health and Wellbeing and PSHE for Torbay Schools
Most successful conference to date
Most successful conference to date

The 7th International Conference on UNESCO Global Geoparks took place at the Riviera International Conference Centre, 27-30 September 2016, and involved 700 delegates from over fifty countries. As Conference Director I was incredibly impressed with the professionalism of the team at the RICC, from pre-sales and event organisation, to event management and support during the event.

Every request we made was met with enthusiasm and a speedy response, ensuring a world class experience for delegates as well as the conference organisers. In fact my clients stated that this was their most successful conference to date, and feedback from senior colleagues at UNESCO and from around the globe was incredibly positive.

The audio visual supplier to the RICC, ESW, also went beyond the call of duty to ensure smooth delivery across numerous parallel and plenary sessions, as well as significant support to the technically challenging opening ceremony. The RICC delivered first class service and the help and support of the highly competent team there helped to create an event that will live in the memories of the Global Geoparks community for years to come.

- David Randall - Global Geoparks Conference
September 2016
Staff fantastic and organisation exemplary
Staff fantastic and organisation exemplary

Many thanks for helping to make last Wednesday’s TBF Business Festival a great event. The RICC were great – staff fantastic and organisation exemplary.

- Angela George - Torbay Business Forum
Thank you for another great evening
Thank you for another great evening

I just wanted to say thank you for another great evening, which once again ran really smoothly.  So far, all I have received is positive feedback which is always great. Please can you pass on our thanks to the chef, servers, bar staff and everyone who helped to organise the evening. 

- Rachel David - WOW Charity Ball
Our annual Open Day was a huge success
Our annual Open Day was a huge success

All the team here at Blue Cross in Torbay say a huge thank you, our annual Open Day was a huge success.

- Leanne Masters - Blue Cross
August 2016
In fact, I could not fault a thing
In fact, I could not fault a thing

I just wanted to thank you and your staff for their excellent service over the weekend for my 40th party. You were all very friendly and happy and I had lots of positive comments. The food was exceptional and presented to a high standard, in fact, I could not fault a thing.

- Ross Wilson, Private Party
No hesitation in recommending your venue
No hesitation in recommending your venue

The Riviera Centre was the perfect venue for our congress and exhibition - such a convenient location and the views were spectacular. I would have no hesitation in recommending your venue to anyone of my contacts or organisations.

- Sue Barry, British Deaf Association
May 2016
Superb service to our 400+ attendees
Superb service to our 400+ attendees

On behalf of the Conference Committee of Rotary District 1260, may I thank you and your staff for providing such a superb service to our 400+ attendees over the period of 20/22nd May 2016.

From the time that we make the first enquiry with Nicky Harding, through contact with Viki Thompson, Rachel Perry, Sarah James and finally, Nick Blackhurst - we have been impressed with the professionalism, honesty and helpfulness of everyone. We were also privileged to have met members of the catering and bar staff during our negotiations and food tasting. In addition, we were privileged to have worked with members of the maintenance staff during our conference. 

...The event was a success and the enormous amount of work that all of your staff put in during the Conference was a delight to behold. We must particularly single out Nick because of the work he put in in relation to the Gala Dinner and the Sunday Lunch. 

- Rotary District 1260
February 2016
A very successful and smooth event
A very successful and smooth event

On behalf of the ERTC I just wanted to say thank you and well done for helping host a very successful and smooth event.

- English Riviera Tourism Company
October 2015
A  wonderful asset to the town
A wonderful asset to the town

"..the efficiency and kindness of the staff at the Centre was delightful and certainly added to the weekend".

I fully appreciate you being on hand throughout the weekend Nick and nothing seemed too much trouble for you. You were extremely efficient and approachable, confirming yet again that the Riviera Centre and its staff is, without a doubt, a wonderful asset to the town.

- Catholic Women's League
September 2015
Everyone thought it went well
Everyone thought it went well

Everyone thought it went well - the food was good, the staff polite and helpful, lovely venue.

- Torbay in Bloom
July 2015
Event runs smoothly
Event runs smoothly

Thankyou to all your staff for accommodating us and ensuring that the event runs smoothly.

- Newton Abbot College Annual Sports Awards
June 2015
Great attention to detail at all times
Great attention to detail at all times

On behalf of the BADS Council, I am writing to thank you and your team for your excellent organisation of the BADS Annual Scientific Meeting and the conference dinner. The whole event ran smoothly and there was great attention to detail at all times.

- British Association of Day Surgery
April 2015
Beck and call throughout the conference
Beck and call throughout the conference

And...thank you so very much for being ay my beck and call throughout the conference. You were unquestionably helpful and your competence was very much appreciated.

- Chartered Institute of Housing
Many thanks indeed
Many thanks indeed

We really appreciate the support we get from you and the team. We always get good feedback. Many thanks indeed.

- Torbay Business Forum Business Breakfasts
March 2015
As ever the team did a brilliant job
As ever the team did a brilliant job

The professionalism, kindness and efficiency of your staff ensured that all our delegates, speakers and exhibitors had a thoroughly enjoyable day.

I look forward to doing business again with you one day. The RICC and its facilities are very popular with UKIP.

As ever the team did a brilliant job...Once again , my thanks for all the work that went into what was a truly memorable conference.

- UK Independence Party
December 2014
Returning to the venue again in 2015
Returning to the venue again in 2015

We found the facilities, Nicky Harding & her events  team very helpful & professional when we held our National Spring Conference at the RICC in February 2014 & so are happy to be returning to the venue again in 2015.

- South West Uk Independence Party
September 2014
Excellent support and service
Excellent support and service

I would personally like to thank you and your team from the RICC for providing us with an excellent support and service during the festival dinner.

We are extremely grateful for the provision of the Equipment and food, and this is credited to you and your team.

Hopefully, the working relationship with Michelle on the night will provide us with the opportunity of working together in the future.

Once again many thanks.

- Torre Abbey
May 2014
Nothing was too much trouble
Nothing was too much trouble

I want to thank you, and all of your staff, for making our Conference the success which it undoubtedly was. Everything from our arrival through to the close of Conference on Sunday was handled with smooth efficiency and nothing was too much trouble.

Can I, especially thank Danielle Piotrowski for her support to me during the many months prior to the event and I am sure that her input was what made everything run so smoothly.

I am confident that should Torquay be nominated as a place of Conference again our delegates would welcome a return to the Riviera Centre.

- Royal British Legion
November 2013
A great success and enjoyed by everyone
A great success and enjoyed by everyone

Thank you very much for all your help in organising our presentation dinner. It was a great success and enjoyed by everyone.

- Victoria Bowling Club
Excellent and well-presented lunch
Excellent and well-presented lunch

Once again, extremely well organised by yourself and your team, thus making my task much easier and the whole day go very smoothly. As always many thanks to you Chef for another excellent and well-presented lunch, also to your waiting staff for the very efficient service at the table.

- Alan D Newberry - Provincial Grand Chapter of Devonshire
The best run contest and facilities in the UK
The best run contest and facilities in the UK

On behalf of my Chairman and Executive Committee, please accept our sincere thanks for again providing such excellent facilities and service to ensure the Association's 67th Annual Championships was such a successful and enjoyable event. We have received many messages of congratulations on a well run contest, which of course reflects on the excellence of your staff and facilities. One of our Adjudicators said to me on leaving "the best run contest and facilities in the UK" - what more can I say.

- Brian Elliot - South West Brass Band Association
October 2013
Plethora of pleasing comments
Plethora of pleasing comments

I have had a plethora of pleasing comments on the Conference. It seems that it was most enjoyable and well organised. As I said at the conference "thank you", does seem too little, but I assure you it is heartfelt.

I appreciate the work you did in organising the weekend. So much work goes on behind the scenes of which the attendees are unaware. Being involved for the first time I was overwhelmed by just how much detail and coordination have to go on.

It was a pleasure working with you; it seemed that nothing was too much trouble for you and your staff. Your service during the conference and the entertainment evenings was exemplary.

Thank you so much for helping to make the conference a success, and for your valuable support.

- Rotary International District 1150
September 2013
The meal was lovely and served quickly
The meal was lovely and served quickly

Just to say thank you personally, and to all the staff for making the ball another successful year, and for being helpful and efficient as usual.

The meal was lovely and served quickly, and the tables look great as usual.  We will be in touch shortly to book a date for next year!

- Rachel David - WOW Charity Ball
People enjoyed it so much!
People enjoyed it so much!

Thank you for all your help at the Food Fair, I don't think it has sunk in what a success it was, it's great people enjoyed it so much!

- Wendy Smeaton - Gluten Free Food Fair
August 2013
Excellent help and support you provided
Excellent help and support you provided

We would like to thank you and all the team at the Riviera Centre for the excellent help and support you provided for us when we ran our exams in the Grace Murrell Suite. The whole team was amazing springing into cheerful action when we made the decision to change rooms, despite the inconvenience.  Everything went smoothly and the students appreciated the quietness of the exam room as well as the handy Brasserie. 

- Phillipa & Team - Torbay Open Centre Cambridge Exams
Hard work and good customer service
Hard work and good customer service

Thank you so much for your hard work during the event.  Especially the Gala Dinner, we were very impressed with the hard work and good customer service of the many staff.

- Lara - British Chess Championship
May 2013
One of the best conferences they had attended
One of the best conferences they had attended

The conference Centre was super, the facilities excellent, the food for our lunches and annual dinner was delicious and your staff were superb and could not have been more helpful.

You will be pleased to hear that the conference was a huge success. The RICC is a neat and compact Centre and everyone felt this was one of the best conferences they had attended.

- Mike Lower - Independent Schools' Bursars Association
Compliments to you and your team
Compliments to you and your team

Having spent many years in the hospitality business I am passionate about customer service. You will be pleased to know that I have no complaints - and only compliments to you and your team.

- Karen Szulakowska - Torquay Toastmasters Conference
I would definitely recommend the venue
I would definitely recommend the venue

I just wanted to thank you for such a fantastic day and say how professional and attentive you all were, I could not have hoped for a better day and it is all down to you and the staff on the day.  Everyone I have spoken to said how delicious the food was and I agree! So please thank the Chef and his team.  Once again thank you so much for all your help and I would definitely recommend the venue to anyone who asks.

- Clare Murray - Wedding Reception
April 2013
Organisation and commitment
Organisation and commitment

Everything went off well and it is a tribute to the organisation and commitment of you all that we had such a successful weekend. Feedback from those attending has been very positive and complimentary of the staff at the Centre, for whom nothing was too much trouble.

- Tony Gadsby - Lions Clubs International
March 2013
First class facilities and service
First class facilities and service

I know I speak on behalf of my Chairman, Council members and competing bands in conveying our sincere appreciation to you for once again providing such first class facilities and service which for myself, "in charge" for the last time, made the most successful during my tenure of thirteen years.

- Brian Elliott - West of England Brass Championships
December 2012
The service and food were excellent
The service and food were excellent

Thank you for all your help and advice with our event. The service and food were excellent and the members appreciated it all very much.

- Peter Williams - Beefeaters
November 2012
Great to see so many people having such fun
Great to see so many people having such fun

I just wanted to say a huge thank you for your hard work and support in helping to make the College's day of Celebration on Friday, go so well.

It was such a great day and went very smoothly despite us welcoming around 850-900 people in total over two awards events.

Everyone carried out their roles extremely professionally and it was great to see so many people having such fun and sharing their success and achievements.

I have spoken to several of our staff this morning and they all said it was the best yet - the Principalship are very happy!

- Louise Knight Buckle - South Devon College
Excellent facilities and service
Excellent facilities and service

On behalf of my chairman and Executive committee please accept our sincere thanks again providing such excellent facilities and service to ensure the Association's 66th Annual Championships last Saturday week was such a successful and enjoyable event.  We have received many messages of congratulations on a well run contest which of course reflects on your excellent staff and facilities.

- Brian Elliott - South West Brass Band Association
October 2012
Very successful and enjoyable evening
Very successful and enjoyable evening

The Chairman, committee and members of the Torbay branch would like to thank you very much for hosting our AGM. It was a very successful and enjoyable evening, with the food, as always, being superb.

Thank you for all your help in making it such a success and for your continued support of the FSB.

- Audrey Calloway - Federation of Small Businesses AGM
We had an extremely successful AGM
We had an extremely successful AGM

I am writing to say thank you to you and your team at the Riviera Centre for all your help and the excellent service during our conference last week. We had an extremely successful AGM in this our centenary year and that was, in no small part, due to the efficiency and smooth running of the organisation.

- Jonathan Ledger - Napo's AGM
September 2012
Very positive and professional service
Very positive and professional service

I just wanted to write and thank you for the wonderful evening we had on Saturday at the WOW Ball.  We have received a lot of positive feedback from our guests and so I wanted to pass this on to you. Please, could you thank your staff for the sterling service they gave us? Everyone was very attentive and provided a very positive and professional service which made the Ball the success it was.

- Claire Corley - Women of Worth Charity Ball
June 2012
Set the bar for all future conferences
Set the bar for all future conferences

Can I thank you once again for the help and professionalism you showed to me and the rest of the organising committee over the past week. Your contribution added to the overall success of the Conference and has set the bar for all future conference. Your commitment to the Riviera Centre and the service that you gave us is unquestionable.

- Dave Gilbey - RMT Conference
Thank you for all your kind and hard work
Thank you for all your kind and hard work

I just wanted to say a big thank you for all your kind and hard work both in the lead up to the event and support onsite.  It was truly a pleasure working with you - despite all the last minute challenges, you always stayed clam and always had a smile!

We've had nothing but praise from all delegates and senior council members from BESS and comments from them that's it has been the best organised and enjoyable meeting they've had to date!

Please do extend our thanks and appreciation to all staff members at the RICC who were involved in this event, not least to Chef and his team for putting on a seamless catering service throughout.

- Jai Mistry - BESS 2012 Meeting
May 2012
Very much appreciated
Very much appreciated

I am writing on behalf of the NFYC Events Steering Group and the Officers of the NFYFC Council, to thank you very much indeed for EVERYTHING you have done to contribute to the success of the 2012 NFYFC Annual Convention weekend in Torquay.

All elements of the weekend held at the Riviera Centre all ran exceptionally well and you both and all personnel at the Centre, played a big part in that - it is very much appreciated.

- James Eckley - National Federation of Young Farmers
All the staff were fantastically supportive
All the staff were fantastically supportive

Just a quick email to say a huge thank you to you and your team.  It really helps to have a helpful, friendly and efficient team when you're setting up such a large event.  All the staff were fantastically supportive and always smiling, it portrays a very positive atmosphere which is fantastic.  We have had some great feedback from attendees and we have decided to use the Riviera Centre for future events.

- Abigail Blee - NHS Devon and Torbay Care Trust
February 2012
The beef was the best we have ever tasted
The beef was the best we have ever tasted

We were really impressed with the South Devon Awards night. The meal was superb! The beef was the best we have ever tasted and this sentiment was shared by everyone on our table.

- Pauline and John Roberts - South Devon Awards night
October 2011
Nothing but huge praise from all our guests
Nothing but huge praise from all our guests

We have had nothing but huge praise from all our guests with regard to their "RICC experience" at the Dragonfly Ball. Special praise must, of course, go to Viki for being so long-suffering with our constant questions and DEFINITELY the Chefs & all the catering staff for superb food ("piping hot" as many of our guests have commented!) and excellent service. We could not have possibly chosen a better venue for our very special charity ball in aid of CHSW! I would also like to mention how very professional we found ESW and Rob Watson in particular was a real star.

- Dawn Shute - Dragonfly Charity Ball
Everyone enjoyed the evening immensely
Everyone enjoyed the evening immensely

My wife & I would like to say a big thank you to all the staff that were involved in the above. Our guests were all extremely complementary about the presentation, the food & service and everyone enjoyed the evening immensely. Please pass our compliments on & many thanks again for making not just a very successful evening but a fantastic one.

- Margaret & Bill Pike - Golden Wedding Anniversary
February 2011
I just wanted to say a big thank you
I just wanted to say a big thank you

I just wanted to say a big thank you for co-ordinating our event. The School was very happy with the venue, food etc and a personal level I found the staff to be very accommodating and helpful.

- Yvonne Paddon - Devon Education Partnership Seminar
January 2011
Food was superb and the service excellent
Food was superb and the service excellent

Thanks to Maria and all the staff for making our Dinner and Dance such a success. The food was superb and the service excellent.In fact, I believe that you have obtained other business from friends who enjoyed the evening so much!

- Terry Treleaven - Upton Park Bowling Club Presentation Dinner and Dance
September 2010
We could not have asked for more
We could not have asked for more

This is to say a very big thank you for all the help and support you gave us yesterday.  Nothing was too much trouble for any of the staff and they were so polite we could not have asked for more.  The food scored highly it was all so fresh and tasty. 

- Dot Matthews MBE - Devon Red Cross
June 2010
Goes to show that your team really care
Goes to show that your team really care

Just a quick note to say thank you so much for your help with regards to our conference which went really well. Even as we were clearing up a member of staff was kind enough to ask if everything had gone well and that we were happy with everything, which just goes to show that your team really care and this showed in the way that they helped throughout the whole day.

- Sindy Gunton - Healthy Schools Conference
April 2010
We are going back again for this year
We are going back again for this year

Due to renovation and building work at our normal venue, our organisation had to seek and alternative for our Annual Meeting. We chose the Riviera International Conference Centre ,We were absolutely delighted with the help and assistance that we received from the Management and Staff at the Centre, they could not have been more helpful. So much so that we are going back again for this year, and quite likely for many years to come. The catering was also very good quality and reasonably priced. We can recommend the RICC to any organisation looking for a suitable venue and facilities.

- David Lyne - The Provincial Grand Lodge of Devonshire Annual Meeting

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